Having trouble with your Citi credit card or need quick assistance? Whether it’s a billing issue, lost card, or reward query, Citi Credit Card India Customer Care is available to support you 24×7. From Chennai to Bangalore, Citibank offers dedicated helplines for every major city to ensure a smooth banking experience. This blog covers everything you need—from Citibank Credit Card India Customer Care numbers to Citi Bank customer care Chennai contact details. If you’re looking for the Citibank customer care Chennai, Citibank customer care number Bangalore, or simply want the fastest way to resolve your card issues, keep reading for all the essential contact info.
CITI Credit Card India Customer Care August 2025
Here’s the latest and most updated information for CITI Credit Card India Customer Care – July 2025. If you’re facing issues with your card, billing, transaction, or need emergency support, Citi Bank offers 24×7 customer assistance across India and internationally. Below are the official Citi credit card India customer care toll free numbers, NRI helpline, and email ID for quick support.
|
Type |
Citi Credit Card Customer Care Number |
|
Toll-Free Number (India) |
1800 210 2484 (Available 24×7) |
|
Customer Care (Local Charges Apply) |
+91 22 4955 2484 |
|
Citi Customer Care Number 24×7 |
1860 210 2484 |
|
NRI Citi Credit Card Helpline |
+91 22 4955 2484 (International calling charges apply) |
|
Email ID |
|
|
Citibank Customer Service 24/7 |
All numbers mentioned above are available round-the-clock |
Quick Help for Major Cities
- Citibank Customer Care Chennai: Use 1860 210 2484 (local support available)
- Citibank Customer Care Number Bangalore: Same as above – operational across all Indian cities
Note: Always call from your registered mobile number for faster resolution.
These contact options will help you connect with Citi credit card India customer care number 24×7, resolve issues quickly, and get the assistance you need without hassle.
Citibank Credit Card India Customer Care – All Branches
Whether you’re facing issues with your credit card, looking for loan support, or need help with online banking, Citibank customer care services are available across all major cities in India. Below is a city-wise table with branch addresses and customer care contact numbers, including dedicated helpline numbers for Chennai, Bangalore, Delhi, Hyderabad, and Mumbai.
|
City |
Branch Address |
Customer Care Number |
|
Chennai |
No. 2, Club House Road, Mount Road, Anna Salai, Chennai – 600002 |
Citibank Customer Care Chennai: 044-2852 2484 / 1860 210 2484 |
|
Bangalore |
Prestige Obelisk, 3rd Floor, Kasturba Road, Bangalore – 560001 |
Citibank Customer Care Number Bangalore: 080-2227 2484 / 1860 210 2484 |
|
Delhi |
First International Financial Centre, Connaught Place, New Delhi – 110001 |
Citibank Customer Care Delhi: 011-2374 2484 / 1860 210 2484 |
|
Hyderabad |
6-3-249/5, Road No. 1, Banjara Hills, Hyderabad – 500034 |
Citibank Hyderabad Customer Care Number: 040-6666 2484 / 1860 210 2484 |
|
Mumbai |
Fort House, 221 Dr. D.N. Road, Fort, Mumbai – 400001 |
Citibank Helpline Mumbai: 022-2823 2484 / 1860 210 2484 |
|
Pune |
Zero One IT Park, Ghorpadi, Pune – 411001 |
020-6601 2484 / 1860 210 2484 |
|
Kolkata |
5th Floor, Apeejay House, Park Street, Kolkata – 700016 |
033-2288 2484 / 1860 210 2484 |
|
Ahmedabad |
Near Swastik Cross Road, Navrangpura, Ahmedabad – 380009 |
079-2642 2484 / 1860 210 2484 |
|
Gurgaon |
DLF Cyber City, DLF Building No. 10, Gurgaon – 122002 |
0124-2542484 / 1860 210 2484 |
Quick Tips
- For quick help, call the Citibank customer care number Chennai or any city-wise support number from your registered mobile number.
- Bangalore residents can also reach Citibank customer care in Bangalore via 080-2227 2484.
- If you’re located in North India, use the Citibank customer care number Delhi to get quick assistance.
- Customers in Hyderabad can contact the Citibank customer care Hyderabad number listed above.
- For credit card issues or account queries in Mumbai, the Citibank helpline Mumbai is available 24×7.
- You can also dial Citibank customer care no Bangalore for instant help.
All numbers listed are available 24×7 and can assist with a wide range of services, including Citibank credit card queries, loan requests, balance checks, or digital banking support.
Citibank Grievance Redressal System
If you ever face an issue with your Citibank credit card, account, or service, Citibank has a structured Grievance Redressal System to ensure your concern is resolved fairly and promptly. You don’t have to run from branch to branch—just follow these simple steps:
Step 1: Contact Citibank Customer Care
Start by calling the Citibank customer care number. For any issue related to your Citi credit card, you can dial the Citi credit card helpline number at 1860 210 2484 (not toll-free, charges may apply). This line is available 24×7.
Alternatively, you can use the Citi toll free number India for general queries:
📞 1-800-266-2400 (applicable from select cities).
For NRI customers, Citibank offers a dedicated helpline:
📞 +91-22-4955-2484
These Citi contact numbers connect you to support agents who can help with blocked cards, billing errors, fraudulent charges, and more.
Step 2: Escalate to the Citibank Grievance Officer
If you’re not satisfied with the response from customer care, you can escalate the issue to the Citibank grievance redressal officer by filling out the escalation form on the official Citibank grievance portal. You’ll need your complaint reference number (from Step 1).
Step 3: Final Level Escalation
If your issue still isn’t resolved, you can escalate it to the Principal Nodal Officer of Citibank. Their contact information and email are available on the same grievance redressal webpage.
You can also write a letter to:
Principal Nodal Officer
Citibank N.A.,
Mailroom, ACROPOLIS,
9th Floor, Sector-18,
Rohini, Delhi – 110089
Citibank believes in transparent and fair solutions. Whether you contact the Citibank toll free numbers, visit your local branch, or write to the nodal officer, they aim to respond within 7 business days.
If you’ve tried all steps and still haven’t received a satisfactory reply, you may approach the Banking Ombudsman.
Citibank Forms Centre – Everything You Need in One Place
Need to update your personal details, apply for a new credit card, or raise a service request? The Citibank Forms Centre is your one-stop solution for all essential forms related to banking and credit card services.
Citibank Card Center,
PO Box # 4830,
Anna Salai Post Office,
Chennai – 600 002
Whether you’re a new customer or an existing one, you can easily access downloadable forms for:
- Address or contact detail changes
- Auto-debit authorization
- Credit limit increase requests
- Dispute resolution for transactions
- Loan and EMI conversion requests
This online facility helps you avoid branch visits and saves time. Simply visit the Citibank Forms Centre on their website, download the required form, fill it, and submit it either online or to the nearest branch.
Need Help While Filling a Form?
If you face any confusion, Citibank’s support team is just a call away. You can contact the Citibank card customer care for quick guidance. Dial the Citi credit card customer care no at 1860 210 2484 (standard charges may apply).
Prefer a toll-free option? The Citibank credit card toll free number is 1800 266 2400, available in select regions. This Citibank toll free number India is ideal for general assistance and form-related help.
You can also reach out through email. While the Citibank email ID isn’t published openly for security reasons, customers can log in to their Citi online account and send secure messages through the “Messages” section.
The Citibank Forms Centre is designed to make banking easier, whether you’re managing a Citibank credit card, updating account details, or submitting a dispute form. For any help, just connect with the Citibank card customer care number, and a representative will walk you through it.
What is the Citi credit card India customer care toll-free number?
You can call 1800 266 2400 to reach Citi credit card customer care toll-free from anywhere in India.
How can I contact Citibank customer care in Chennai?
If you’re in Chennai, you can dial 044-28522484 for quick help with your Citibank account or credit card queries.
Is Citibank customer service available 24/7?
Yes, Citibank’s customer service is available 24/7—just call them anytime for assistance with your credit card or banking issues.
What is the Citi credit card India customer care email ID?
Citi doesn’t share a public email ID, but you can log in to your account and send a secure message for any issue or request.
How do I reach Citibank customer care in Bangalore?
If you’re based in Bangalore, you can contact Citibank customer care at 080-22272484 for credit card and account support.
What is the Citibank customer care number for Delhi?
Citibank customers in Delhi can reach support at 011-41252484 for help with cards, banking services, or account issues.
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